Patient Testimonials

Comments from our 2010 Patient Satisfaction Surveys.

• "Every one of your staff is always so helpful. Thank you for your patience in finding the right hearing aids for me. They are working fine."
• "The Sun City office was great with my dad’s needs."
• "Professional and compassionate service. Also top quality hearing aids."
• "I am very pleased with your services and quality."
• "Quality of product is excellent."
• "I had a question about the operation of my hearing aids. I brought them in and received fast and courteous service."
• "I have been using Metro Hearing Services for the past six years. Currently I am on my second set of hearing aids. I am very pleased with all you have done for me. I highly recommend your business."
• "Jared and his staff at the Surprise office are friendly and informative, and very patient."
• "Darryl Johnson went above and beyond the call of duty."
• "Debbie, the receptionist for Traci Woods, was very helpful."
• "Kristi Carr explained everything about my hearing test so I could understand it."
• "I am very pleased with everyone there. They are friendly, helpful, and on the ball."
• "My husband and I were very well taken care of, and we enjoy our new Oticon hearing aids."
• "Everyone on staff has been friendly, useful, and pleasant to my needs."
• "With great patience, care and expertise, Traci always gives exemplary service."
• "Steve provides excellent service for every appointment."
• "My 2nd pair of hearing aids...1st was from another firm. You now have a customer for life!"
• "I am very pleased with the amount of time spent with me in examinations, never feeling rushed."
• "Jared is very professional and informative."
• "Even my wife was impressed by the results and the comments I made about the way Traci treated me."
• "Dan and Jared Trimble are the nicest people/doctors that I have had in a long time. I’ll certainly go back to them and refer them to my friends and family."
• "Audiologist Traci Woods is a professional. Her bedside manner and knowledge of the hearing aid is excellent."
• "Your audiologist Dan Trimble explained everything he did in detail. I learned a lot and he did not talk down to me."
• "My questions were answered and they took their time to make sure I understood everything. Very friendly staff too!
• "Dan (Trimble) is a true professional, yet very personable. He is very interested in addressing any issues or concerns you may have regarding your quality of hearing and hearing aids."
• "You answered my questions in depth even before I came in for my appointment. I was never pushed or rushed through my decision. I was informed every step of the way. Thank you!"
• "Tracy Woods has been extremely helpful and available all the time in helping me get used to my new hearing aids."
• "Dan Trimble took his time explaining to me every step of the way. He made me feel very comfortable on this new venture of getting used to wearing hearing aids."
• "Pam (at the Sun City offices) is very delightful and always pleasant."
• "They were all wonderful to work with (at the Glendale office)!"
• "I am very pleased with the service and the product"
• "Everybody is excellent. To name just one would take away from the rest."
• "Both ladies at the front are very kind."
• "Traci Woods is tops!"
• "I want to let Darryl Johnson know that I have learned to like his way of placement of the hearing aids in my ear. Better than my way."
• "Please keep Dr. Dan Trimble. He was very clear to us about hearing aids and other questions. Super excellent service."
• "Everyone I had contact with was always helpful and friendly."
• "Dr. Steve: The greatest audiologist!"